FAQ11 questions, answered

Frequently Asked Questions

Straight answers about accuracy, data, pricing, and what DirtBid AI does — and doesn't — replace.

Accuracy & data

How accurate are DirtBid AI estimates?

Bid-Grade is our highest-accuracy mode for bid-ready numbers; Feasibility is built for fast go / no-go budgets. Prices come from a cost library organized by CSI division, adjusted by 29 regional multipliers, validated against library bands, and anchored to real executed-contract benchmarks. Every estimate is a planning-level tool — final pricing always depends on plans, site conditions, and your subcontractor market.

Where does the soil data come from?

Directly from the USDA-NRCS Soil Survey (SSURGO) — the official soil database for the United States, queried live for your parcel. DirtBid AI layers on hazard interpretation (marine clay, muck, karst, shallow rock, water table) plus county-level risk profiles built from decades of sitework estimating experience.

Does a Soil Report replace a geotechnical study?

No — and it is not meant to. A geotech study involves borings on your specific site. DirtBid AI is the screening step before that: it tells you, for $350 instead of $15,000+, whether the parcel carries risks worth investigating and roughly what they cost to remediate. Never buy land or sign a contract on a soil survey alone.

Can’t I just ask ChatGPT or Claude for an estimate?

You can — and you’ll get a confident, generic guess. A general chatbot doesn’t have the USDA soil survey for your exact parcel, a regional unit-cost library, county risk profiles, or a cost model checked against signed contracts, so it can’t tell you what your dirt will actually cost. DirtBid AI’s data was built by a team of estimators and engineers, and our AI builds every report from that data — not from the open internet.

Coverage & method

What areas do you cover?

29 pricing regions and 3,000+ counties across the US today, each with its own soil-risk profile and cost multiplier — and our team adds new regions as clients need them. Our home market is calibrated against executed contracts; newer regions start at planning level and are refined as projects there come through DirtBid AI. Building somewhere we don’t cover yet? Talk to us.

What is the markup waterfall?

The order in which sitework bids actually compound: base cost → mobilization → contingency → overhead → profit → bond & insurance. DirtBid AI computes it in audited decimal math and stores every intermediate value, so any number in your bid can be defended line by line.

How does the AI pricing stay honest?

The AI proposes scope and quantities — code disposes. Every price is checked against the cost library’s regional bands; anything outside them gets flagged for your review rather than silently accepted. Estimates for comparable regions are also anchored to real signed contracts in our benchmark database.

Teams & security

Can my team work together?

Yes. The Land Screening Plan includes 2 team seats and Pro includes up to 5: invite by email, and everyone shares the same projects, estimates, and reports. Enterprise removes the seat limit.

Is my data secure?

Every account’s data is isolated with database-level row security, all traffic is encrypted, logins are rate-limited against brute force, and your estimates are never shared with other customers or used to price their work.

Plans & billing

How does the free preview work?

No credit card: one free soil screen on a parcel of your choice — the sitework risk score, top USDA soil hazards and soil names. Full Soil Reports, estimates, the AI Scope Assistant, and team features unlock the moment you buy a product or pick a plan.

How do I upgrade, downgrade, or cancel?

Checkout is self-serve: pick a product or plan on the pricing page and pay online. To switch or cancel a plan, email support@dirtbidai.com and it is handled same-day. No long-term contracts on monthly plans.